Contact Ziora
We’re Here to Help
Whether you have a question about your order, need help choosing the right routine, or want to work with Ziora, our team is happy to assist.
CUSTOMER SUPPORT
Email
Customer Care Hours
Monday – Friday
9:00am – 5:00pm (WAT)
Response time: within 24–48 business hours.
ORDER & SHIPPING ENQUIRIES
For questions about:
- Order status
- Delivery timelines
- Returns or exchanges
Please include your order number in your message so we can assist you faster.
CONSULTATIONS & PRODUCT GUIDANCE
Need help building a routine or choosing the right products?
📩 Email: consult@theziora.com
WHOLESALE & DISTRIBUTION
Interested in stocking Ziora or becoming a distribution partner?
📩 Email: partnerships@theziora.com
Please include:
- Business name
- Location
- Type of partnership enquiry
PRESS & COLLABORATIONS
For media, PR, influencer collaborations, or brand features:
📩 Email: press@theziora.com